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- Update all factor file names to use two-digit numbering (e.g., factor-01, factor-02) - Update all internal links to reflect new file naming convention - Update image references to match new naming pattern - Maintain consistent navigation links across all factor documents This change improves file organization and makes the documentation structure more maintainable.
1.9 KiB
1.9 KiB
11. Trigger from anywhere, meet users where they are
If you're waiting for the humanlayer pitch, you made it. If you're doing factor 6 - launch/pause/resume with simple APIs and factor 7 - contact humans with tool calls, you're ready to incorporate this factor.
Enable users to trigger agents from slack, email, sms, or whatever other channel they want. Enable agents to respond via the same channels.
Benefits:
- Meet users where they are: This helps you build AI applications that feel like real humans, or at the very least, digital coworkers
- Outer Loop Agents: Enable agents to be triggered by non-humans, e.g. events, crons, outages, whatever else. They may work for 5, 20, 90 minutes, but when they get to a critical point, they can contact a human for help, feedback, or approval
- High Stakes Tools: If you're able to quickly loop in a variety of humans, you can give agents access to higher stakes operations like sending external emails, updating production data and more. Maintaining clear standards gets you auditability and confidence in agents that perform bigger better things