Create support_request.md

.github/ISSUE_TEMPLATE/support_request.md

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+---
+name: Support request
+about: Create a support request if you have a question on how to use Giveme5W1H.
+
+---
+**Mandatory**
+* [ ] I read the documentation ([readme](https://github.com/fhamborg/Giveme5W1H/blob/master/README.md)).
+* [ ] I searched other issues (including closed issues) and could not find any to be related. If you find related issues post them below or directly add your issue to the most related one.
+
+Related issues:
+* add them here
+
+**Describe your question**
+A clear and concise description of your question.
+
+**Versions (please complete the following information):**
+ - OS: [e.g. MacOS 10.2]
+ - Python Version [e.g. 3.6]
+ - news-please Version [e.g. 1.2]
+
+**Intent (optional; we'll use this info to prioritize upcoming tasks to work on)**
+* [ ] personal
+* [ ] academic
+* [ ] business
+* [ ] other
+* Some information on your project: